Privacy Policy

TRACKING ANGLE PRIVACY POLICY 

Overview
This Privacy Policy (the "Policy") discloses the privacy practices of Tracking Angle, LLC. This Policy governs how we use and protect personal information that we collect when you visit our website or otherwise engage with us. 

Any use you make of trackingangle.com is subject to Tracking Angle's Terms of Service (TOS).

About Us 
Tracking Angle, LLC is a New Jersey limited liability company with headquarters in New Jersey, USA.

If you have any questions about this Policy or questions or complaints about our privacy practices, please contact us at: privacy@trackingangle.com

The contact information above should also be used for communications relating to exercising the rights described in section 6.2 below.

1. Information We Collect

We collect personal information in the following ways:

1.1 Information that you provide to us directly

We gather information that you provide to us when you:

  • subscribe to our newsletters and mailing lists

  • fill in forms, conduct searches, post content on the website, respond to surveys, or use any other features of our websites

  • make an inquiry, provide feedback, submit correspondence, or make a complaint over the phone, by email, on our website or by post

  • register for, and update an online account with us 

  • contact other users on the Tracking Angle website

  • 'follow', 'like', post to, or interact with, our social media accounts, including Facebook, Twitter, YouTube, Instagram, and Others.

The information you provide to us will include (depending on the circumstances):

  • Identity and contact data: title, names, addresses, email addresses, phone numbers or your signature.

  • Account profile data: a username/display name, password, user preferences and, if you sign up through a social media account, certain information about that account.

  • Visual and audio information about yourself: e.g. a photo or video footage, or sound recording.

  • Your preferences: information about your preferences, interests, industry focus, community choices, and other customer profile information.

  • Any other information that you choose to share with us: for example, any information that you provide via correspondence, when you fill out our survey(s), that you share via our website or social media accounts linked to our website.

1.2 Information we collect through technology related to our products and services

Some of our products and services collect information about system and product data. We use this information to manage and administer our products and services, to issue updates and new versions, testing and monitoring services that we provide, enhancing our products and services, and improving and targeting our communications with you.

1.3 Information we collect through online technology

Technologies such as cookies, beacons, tags, local storage, and scripts are used by us and our affiliates, and other companies, such as third party technology service providers and web analytics providers. These technologies make it easier for you to navigate our website and to help us manage the content on our website and are used to analyze trends, administer the sites, track users' movements around the site (including which site you clicked from to arrive at our site), and gather demographic information about our user base. 

1.4 Information from other sources

In certain circumstances, we will receive information about you from other sources, including third parties. For example, we may receive personal information from any of the following, who may be based inside and/or outside the EU:

  • Other website users.

  • Your agents or representatives who are acting on your instructions.

  • Commercial contact lists that we acquire from other organizations.

  • Fraud detection agencies.

  • Social media plugins. By providing your social media account details you are authorizing that third-party provider to share with us certain information about you.

We might also receive information about you from other third parties if you have indicated to such third parties that you would like to hear from us.

1.5 Special categories of data

We do not collect details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health and genetic and biometric data. Depending on the circumstances, we will also do not collect information about criminal convictions and offenses.

2. Using Personal Information

2.1 How we use information we collect

We use your information for the following purposes:

  • To provide access to our website in a manner convenient and optimal and with personalized content relevant to you 

  • To register and maintain your Tracking Angle account 

  • To monitor your account and use of services to ensure compliance with our end-user agreements and prevent and identify unlawful content use and violations.

  • To enable you to communicate with other website users and clients.

  • To manage our relationship with you, which will include notifying you about changes to our terms of service or privacy policy, and asking you to leave a review or take a survey 

  • To provide customer service and support, like dealing with inquiries or complaints about the website, which may include sharing your information with our website developer, IT and support provider, as necessary.

  • To enable you to take part in prize drawings, competitions, and surveys.

  • To carry out marketing and let you know about our news, events, new website features products or services that we believe may interest you, including sharing your information with our marketing services providers 

  • To deliver relevant website content and advertisements to you and measure or understand the effectiveness of the advertising we serve to you.

  • To interact with users on social media platforms.

  • To conduct data analytics to improve our website, marketing, customer relationships and experiences.

  • To make suggestions and recommendations by sharing your information with selected third parties such as sponsors and partners, so they can contact you about things that may interest you.

  • To carry out marketing research and testing.

  • To protect, investigate, and deter against fraudulent, unauthorized, or illegal activity.

  • To enable us to comply with our policies and procedures and enforce our legal rights, and to protect the rights, property or safety of our employees and share your information with our technical and legal advisors.

We will use your information for the purposes listed above either on the basis of:

  • your consent (where we request it);

  • where we need to comply with a legal or regulatory obligation; or

  • our legitimate interests or those of a third party (see section 2.2 below for more information).

2.2 Legitimate interests

As outlined above, in certain circumstances we may use your personal information to pursue legitimate interests of our own or those of third parties. Where we refer to our "legitimate interests", we mean our legitimate business interests in conducting and managing our business and our relationship with you, including the legitimate interests we have specified in section 2.1 above.

Where we use your information for our legitimate interests, we make sure that we take into account any potential impact that such use may have on you. Our legitimate interests don't automatically override yours and we won't use your information if we believe your interests should override ours unless we have other grounds to do so (such as your consent or a legal obligation). If you have any concerns about our processing please refer to details of "Your Rights" in Section 6 below.

3. How We Share and Disclose Personal Information

We consider your personal information to be a vital part of our relationship with you and do not sell your personal information to third parties. There are, however, certain circumstances in which we may share your personal information with certain third parties, as follows:

  • Other website users and clients who use our websites and/or applications to communicate or otherwise interact with you;

  • Our service providers who are acting as processors and who assist us with our administrative or business functions, or in the provision of any of our products/services to you.

  • Marketing parties which are any selected third party that you consent to our sharing your information with for marketing purposes.

  • Other third parties including legal, professional or other advisors, regulatory authorities, courts, law enforcement agencies and government agencies) where necessary to enable us to enforce our legal rights, or to protect the rights, property or safety of our employees or where such disclosure may be permitted or required by law.

4. How We Look After Your Personal Information and How Long We Keep It

4.1 Security

We use administrative, technical, and physical safeguards to protect the security, confidentiality, and integrity of personal data against loss, misuse and unauthorized access, disclosure, alteration, and destruction. We also operate a policy of "privacy by design" by looking for opportunities to minimize the amount of personal information we hold about you.

The safeguards we use include:

  • ensuring the physical security of our offices, warehouses, or other sites

  • ensuring the physical and digital security of our equipment and devices by using appropriate password protection and encryption

  • using standard security protocols and mechanisms (such as secure socket layer (SSL) encryption) to transmit sensitive data such as credit card details

  • maintaining a data protection policy for, and delivering data protection training to, our employees

  • limiting access to your personal information to those who need to use it in the course of their work

If you have any questions about the security of your personal information, please contact us using the methods outlined in the "About Us" section above.

4.2 Retention

We will keep your information for as long as is necessary to provide you with the services that you have requested from us or for as long as we reasonably require to retain the information for our lawful business purposes, such as for the purposes of exercising our legal rights or where we are permitted to do. We operate a data retention policy and look to find ways to reduce the amount of information we hold about you and the length of time that we need to keep it.

Please contact us using the methods outlined in the "About Us" section above if you would like to obtain details of our retention periods for different aspects of your personal data.

4.3 Help keep your information safe

You can also play a part in keeping your information safe by:

  • choosing a strong account password, changing it regularly, and using different passwords for different online accounts

  • keeping your login and password details confidential

  • logging out of the website and closing the browser each time you have finished using it, especially when using a shared computer

  • informing us if you know or suspect that your account has been compromised, or if someone has accessed your account without your permission

  • keeping your devices protected by using the latest version of your operating system and maintaining any necessary anti-virus software

  • being vigilant to any fraudulent emails that may appear to be from us. Any emails that we send will come from an email address ending in: @trackingangle.com

5. Notice to European Users

Tracking Angle’s operations are located primarily in the United States. If you provide information to us, the information will be transferred out of the European Union (EU) to the United States. By providing personal information to us, you are consenting to its storage and use as described herein.

6. Your Rights: Access and Accuracy, Updating, Correcting, or Deleting Information

6.1 Your rights – summary

You have certain rights in respect of the information that we hold about you, including:

  • the right to be informed of the ways in which we use your information, as we seek to do in this Privacy Policy

  • the right to ask us not to process your personal data for marketing purposes

  • the right to request access to the information that we hold about you

  • the right to request that we correct or rectify any information that we hold about you which is out of date or incorrect

  • the right to withdraw your consent for our use of your information in reliance of your consent (refer to section 2 above to see when we are relying on your consent), which you can do by contacting us using any of the details at the top of this Privacy Policy

  • the right to receive a copy of any information we hold about you (or request that we transfer this to another service provider) in a structured, commonly-used, machine readable format, in certain circumstances

6.2 How to exercise your rights

You may exercise your rights above by contacting us using the methods outlined in the "About Us" section above and we will comply with your requests unless we have a lawful reason not to do so.

You can opt out of our Google Analytics data collection by using the tools available here: https://tools.google.com/dlpage/gaoptout/

Please note that your objection to processing (or withdrawal of any previously given consent) could mean that we are unable to provide you with our services. Even after you have chosen to withdraw your consent we may continue to process your personal information when required or permitted by law, in particular in connection with exercising and defending our legal rights, or meeting our legal and regulatory obligations.

6.3 What we need from you to process your requests

We may need to request specific information from you to help us confirm your identity and to enable you to exercise the rights set out above. This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it. We may also contact you to ask you for further information in relation to your request to speed up our response.

You will not have to pay a fee to exercise the rights set out above. However, we may charge a reasonable fee if your request is clearly unfounded, repetitive or excessive. Alternatively, we may refuse to comply with your request in these circumstances. We will try to respond to all legitimate requests within one month. Occasionally it may take us longer than a month if your request is particularly complex or you have made a number of requests. In this case, we will notify you and keep you updated.

7. Children's Privacy

Our website is not intended for children. We do not knowingly collect or maintain the personal information of children under the age of 13, and in some jurisdictions under the age of 16. If you are under the age of 13, please do not access our website at any time or in any manner. If we learn that we have collected personal information of children under the age of 13 or 16 (as applicable), we will take appropriate steps to delete that data.

8. Sharing Data with Third Parties

You might provide personal information directly to third parties as a consequence of your interactions with our website and other services offered by us. For example, our website may contain content and links to other third-party websites, plug-ins, and applications that are operated by third parties that may also operate cookies. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We don't control these third party websites or cookies, we are not responsible for their privacy statements, and this Privacy Policy does not apply to them. Please check the terms and conditions and privacy policy of the relevant third party website to find out how they collect and use your information. If you do not want us to share your personal information with these companies, contact us at using one of the methods described in the "About Us" section above.

Please be responsible with personal information of others when using our website and the services available on it. We are not responsible for your misuse of personal information, or for the direct relationship between you and others that takes place outside of the website or our services.

9. For California Residents: Your Privacy Rights and Do Not Track Disclosure

Tracking Angle’s policy is to share your personal information only if you have given us your consent, for instance, by your agreeing to this Privacy Policy through your use of our sites. After obtaining such consent, Tracking Angle may in accordance with this Privacy Policy from time to time provide its business partners with contact details for direct marketing purposes of relevant services, products, and programs. If you no longer wish your information to be shared, please let us know, and we will prevent disclosure of your information to such business partners free of charge, or if you have further inquiries regarding our information sharing practices, please let us know using the methods outlined in the "About Us" section above.

California law requires us to let you know how we respond to web browser Do Not Track (DNT) signals. DNT is a way for users to inform websites and services that they do not want certain information about their webpage visits collected over time and across websites or online services. We do not respond to or honor DNT signals or similar mechanisms transmitted by web browsers at this time.

10. Changes to this Privacy Policy

Please note that this Policy may change from time to time. We will not reduce your rights under this Policy without your consent. If we make any material changes we will notify you by email or by means of a notice on this website prior to the change becoming effective.